Your guests have a constantly expanding library of opinions about your property right at their fingertips in the form of TripAdvisor, Google’s Hotel Finder, Yelp and a host of other review sites. As we discussed in a recent blog post, it’s virtually...
Month: October 2013 Archive
The Right Way to Apologise on TripAdvisor
Thanks to TripAdvisor’s Travel Affiliate Program, content from the world’s number one travel site now gets in front of more than 300 million people worldwide, making guest reviews of your resort more readily available than ever. This easy access to a...
Take Your Video Marketing Campaign to the Next Level with YouTube Analytics
YouTube has stepped up their analytics reporting over the last few months and now offers a more useful range of reports to help you assess your channel’s performance. The insights contained in these reports can be used to hone your video marketing strategy and...
6 Social Media Mistakes to Avoid
Social media remains the most effective way to connect with droves of potential guests around the world while strengthening engagement with repeat guests and showing off the more human side of your resort. If you feel that your current campaign isn’t working for...
How to Make Hummingbird Work for Your Resort
Last month, Google created waves in the marketing world with “Hummingbird,” its most significant algorithm change for over a decade. With the new algorithm, Google has shifted the focus away from a search system based almost entirely on keyword matching to...
Why Thank You Emails are a Powerful Marketing Tool
The transactional or ‘Thank You’ email is an automated message triggered when your guests make an online booking or complete a specific action such as signing up to your mailing list. These are one of the most effective kinds of marketing emails for...
How is Google Using Your Resort’s Data?
One of the most significant changes of Google’s recent Hummingbird update is that data scraped from websites is now being displayed on the results page alongside traditional search results content. Now, each time a user makes a search enquiry, Google will...
Google’s Hummingbird Update: What it Means For Your Resort
Just before its 15th birthday, Google unveiled one of its biggest and most significant algorithm overhauls yet. The update, nicknamed Hummingbird, is the search company’s latest move designed to deliver a higher quality service to its users. ...
How to Rank Highly in Your Niche in Google
Getting specific when it comes to SEO can be a very profitable strategy. By ranking highly for keywords related to your resort’s particular niche, your website will attract higher quality traffic and generate more bookings than ever before. Decide on Your Niche...