This tutorial is to help you get started with Twitter. We will show you how to: Create a twitter account Find friends (twitters) Send Tweets, Replies and Direct Messages (DM’s). Creating a Twitter Account.1. First visit...
Month: October 2009 Archive
What is Twitter and is it useful for my Hotel?
Twitter is a social networking and micro-blogging service that allows you answer the question, "What are you doing?" by sending short text messages, similar to SMS, 140 characters in length, called "tweets", to your...
Integrating social media into your hotel’s marketing communication
If you are embracing consumer generated media, guest reviews, and social networking as marketing and public relation opportunities to get the good news out about your hotel, here are some interesting points of discussion for your next meeting.By Doug KennedyRemember...
Handling Customer Reviews – Best Practice
I recently wrote a post on Hotelier’s embracing customer reviews. The post included a report by Market Metrix on what hoteliers thought of reviews and if they were important to their business. The report found that 85% of hotels and resorts did not have any...