Four Seasons Allows Guests to Digitally Connect with their Hotel.

Four Seasons Hotel Los Angeles at Beverly Hills became the first Four Seasons in the world to launch ICE technology in their guestrooms and suites, allowing guests to digitally connect with all areas of the hotel. 

 All 285 rooms at the hotel will be equipped with iPad2 devices that allows guests to customise their stay at the hotel, including ordering in-room dining, making restaurant reservations, calling valet parking for your car, arranging airport transportation, setting up spa treatments, making housekeeping requests and researching local attractions. So what's this mean for face-to-face customer service? According to the hotel, it only makes things better. Visit 4Hoteliers to continue reading.